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Given the average call arrival rate per second, the average service time and acceptable wait time, calculate the load, Erlang C probability that a caller waits, and the number of agents needed to service the call station.

installgem install erlang_c_calculator
Authors

Chandu Tennety

2,380 total downloads 1,002 for this version
Owners

27d007e2e1a2bafac9250fcf5dcc3d5b

Gemfile
gem 'erlang_c_calculator', '~> 0.1.1'
Versions
  1. 0.1.1 May 31, 2012 (5.5 KB)
  2. 0.1.0 February 1, 2011 (5.5 KB)
Development Dependencies
  1. rspec ~> 1.3