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FEATURES/PROBLEMS: Ticket access for Trac == SYNOPSIS: Rtrac::Base.get_by_milestone(milestone).each do |id| # grab the ticket’s data tick = Rtrac::Ticket.new(id) iteration_hash += tick.severity.to_i iteration_hash << {:id => id, :points => tick.severity.to_i, :status => tick.status, :updated_at =>Time.parse(tick.updated_at.to_s)} end == REQUIREMENTS: active_support hoe